Terms of service

These Terms of Service apply when you visit or make a purchase from the Clever Little Things website. By using our website or placing an order, you agree to these Terms, together with our Privacy Policy, Returns & Refunds Policy and Shipping & Delivery Policy.

1. About Clever Little Things

Clever Little Things is an online retailer based in South Africa. Our website is hosted by Shopify, which provides the ecommerce platform that enables us to sell our products online.

Purchases made through this website are made directly from Clever Little Things and not from Shopify.

2. Products

We take reasonable care to ensure that product descriptions, images, prices and other information on our website are accurate.

Colours and appearance may vary slightly depending on your screen or device. Where supplier imagery or information is used, we aim to represent the product as accurately as reasonably possible.

Products are subject to availability and may be changed, limited or discontinued without notice.

3. Prices

All prices are displayed in South African Rand (ZAR).

The price applicable to your purchase is the price displayed when you place your order, subject to the correction of genuine errors as described below.

Delivery charges and any additional charges applicable to your order will be displayed or communicated before your purchase is completed.

4. Orders and payment

By placing an order, you are offering to purchase the products in your cart using the information you have provided.

Orders are subject to product availability and successful payment.

We reserve the right to decline or cancel an order where reasonably necessary, including where a product is unavailable, payment cannot be processed, incorrect information has been provided, or there is an obvious pricing or product-information error.

If we cancel an order after payment has been received, we will refund the applicable amount to the original payment method.

Please check your order carefully before completing your purchase.

5. Shipping and delivery

We deliver within South Africa.

Delivery charges, estimated delivery times and other delivery information are set out in our Shipping & Delivery Policy.

Delivery times are estimates and may occasionally be affected by courier delays or circumstances outside our reasonable control.

6. Returns, refunds and faulty products

Returns, cancellations and refunds are handled in accordance with our Returns & Refunds Policy and applicable South African consumer law.

Nothing in these Terms is intended to limit any rights you may have under the Consumer Protection Act, Electronic Communications and Transactions Act or other applicable South African law.

7. Product safety and suitability

Please take note of any age recommendations, warnings, instructions and safety information provided with a product or displayed on our website.

Children should use products in accordance with the manufacturer's instructions and appropriate adult supervision where required.

Age recommendations and developmental information are provided as general guidance and should be considered together with the individual child's abilities and circumstances.

8. Website information and availability

We try to keep product information, pricing and availability accurate and up to date. Occasionally, errors or inaccuracies may occur.

Where we discover a material error affecting an order, we will contact you and, where appropriate, give you the option to proceed on the corrected basis or receive a refund.

We may update or change website content and our product range from time to time.

9. Intellectual property

Unless otherwise stated, the Clever Little Things name, branding, website content and original written content belong to Clever Little Things or are used with permission.

Product names, trademarks, photographs and other materials belonging to manufacturers, suppliers or other third parties remain the property of their respective owners.

You may use our website for personal, non-commercial purposes. Our original content may not be reproduced or used commercially without permission.

10. Third-party services and links

Our website may use or link to services provided by third parties, including payment, ecommerce and delivery providers.

Those third parties may have their own terms and privacy policies. Clever Little Things is not responsible for the content or operation of independent third-party websites.

11. Privacy

We collect and process personal information in accordance with our Privacy Policy and applicable South African data-protection law.

Our store is hosted by Shopify and we may also use third-party service providers to process payments, fulfil orders and provide other services necessary to operate the store.

12. Limitation of liability

To the extent permitted by South African law, Clever Little Things will not be liable for indirect or consequential losses arising from the use of this website or circumstances outside our reasonable control.

Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited under South African law.

13. Governing law

These Terms and purchases made through our website are governed by the laws of the Republic of South Africa.

14. Changes to these Terms

We may update these Terms from time to time. The version published on our website at the time of your transaction will apply to that transaction, unless applicable law requires otherwise.